Insights


Writing on human-centered AI, adoption, and the value gap

I write about the human side of AI in professional services and finance — how people actually adopt these tools, why so many AI investments underdeliver, and what rigorous research says about closing the gap between adoption and real value.

Coming soon. I’m building out a regular set of essays and original research here. In the meantime, the latest thinking goes out first to my network on LinkedIn.

Topics I cover

  • The AI value gap — why most organizations can’t tell whether their AI is working, and how to measure what actually matters.
  • Human-centered adoption — trust, behavior change, and what makes AI stick (or fail) with real teams.
  • Responsible AI in practice — governance and ethics translated from policy into everyday decisions.
  • Research that earns the room — turning evidence into something executives can act on.

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The fastest way to follow along today is on LinkedIn. A dedicated newsletter is on the way.

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