Curriculum vitae
Background
Fourteen years of research, from academic labs to executive strategy
Summary
I’ve spent fourteen years designing research and turning it into decisions: first in academic labs, then in UX consulting, now leading strategic research in the accounting profession, where I also put AI into production. The consistent part is end-to-end ownership, from the question to the instrument to the analysis to the room where the findings land.
Professional experience
Director of Strategic Research & Insights
PICPA & CPACrossings Present- Lead the strategic research and insights function, working directly with the executive team to turn research into strategy.
- Author research products licensed and rebranded by six state CPA organizations, including a national AI-adoption package with a companion CPE webinar.
- Put AI into production for membership research, benchmarking, and everyday workflows: multi-agent pipelines with source-cited, confidence-scored output and privacy-first design.
- Advise executives on responsible AI adoption, with an emphasis on trust and measured outcomes.
Mixed Methods Researcher & Professor
Drexel University Oct 2023 – Present- Designed and ran AI upskilling workshops for faculty and graduate students.
- Built executive-facing research reports and dashboards used in internal decision-making.
- Designed and taught user-centered instruction across 11 university courses, using mixed-methods evidence to improve engagement and outcomes.
- Brought findings into Faculty Senate initiatives on instructional policy.
UX Researcher (Contract)
Bresslergroup · Philadelphia, PA 2021 – 2022- Ran user research with over 1,000 participants on medical and consumer device usability, feeding data-informed product redesigns.
- Built and launched Qualtrics survey instruments that shaped product roadmaps and compliance documentation.
- Managed kickoffs, timelines, and deliverables for multi-stakeholder research projects.
Mixed Methods Researcher
University of Delaware 2015 – 2022- Designed and ran research studies with 1,000+ participants across seven years of lab research.
- Contributed to 20+ publications and 23+ conference presentations.
Education & credentials
Ph.D., Psychological & Brain Sciences
University of Delaware
M.S., Experimental Psychology
Villanova University
B.A., Psychology
Temple University
AI Governance Professional (AIGP), in progress
IAPP
Skills
Applied AI
- Multi-agent AI pipelines
- Claude Code
- AI evaluation & accuracy auditing
- Human-in-the-loop design
- EU AI Act & NIST AI RMF literacy
Research methods
- Survey design
- Interviews
- Mixed methods
- JTBD framework
- Quantitative & qualitative analysis
AI adoption & change
- Trust calibration
- Automation bias
- Change management
- Human-AI teaming
- Data storytelling
Tools
- Python
- Tableau
- Qualtrics
- Alchemer
- Figma
- Miro
- Microsoft 365 & Copilot
- Asana