Summary
Research strategist and mixed-methods researcher with 14+ years of experience in end-to-end research design, stakeholder collaboration, and actionable insight development. I now lead strategic research at the executive level with a focus on the human side of AI — measuring adoption, trust, and real outcomes so organizations get genuine value from AI, responsibly. Skilled in translating complex data into clear, compelling research that supports organizational growth, innovation, and strategic decision-making.
Professional Experience
Director of Strategic Research & Insights
PICPA & CPACrossings Present- Lead the strategic research and insights function, partnering directly with C-suite executives to turn research into organizational strategy.
- Drive responsible, human-centered adoption of AI across the organization — measuring trust, usage, and real outcomes rather than surface-level activity.
- Translate complex findings into executive-facing reports and recommendations that shape decision-making at the leadership level.
Mixed Methods Researcher & Professor
Drexel University Oct 2023 – Present- Designed and facilitated AI upskilling workshops adopted by 40% of faculty and graduate students, improving research workflows and instructional delivery.
- Created executive-facing research reports and dashboards that streamlined internal communication and data-based decision-making.
- Researched, designed, and implemented user-centered instructional strategies across 11 university courses, using mixed-methods insights to boost student engagement by 30% and improve learning outcomes by 20%.
- Shared findings and frameworks through Faculty Senate initiatives, influencing instructional policy and innovation strategy across departments.
UX Researcher (Contract)
Bresslergroup — Philadelphia, PA 2021 – 2022- Conducted user research with over 1,000 participants to uncover pain points in medical and consumer device usability, resulting in data-informed product redesigns.
- Created and launched survey instruments using Qualtrics, capturing insights that shaped product roadmaps and compliance documentation.
- Directed project kickoffs, timelines, and deliverables for multi-stakeholder research projects, reducing turnaround time by 30%.
- Delivered research presentations and visual reports to internal teams and external partners, improving insight accessibility and stakeholder engagement.
Mixed Methods Researcher
University of Delaware 2015 – 2022- Designed and implemented research studies with 1,000+ participants, producing insights that contributed to 20+ publications and 23+ conference presentations.
- Developed and executed mixed-methods protocols that translated complex data into actionable outcomes for academic and applied audiences.
Education
Ph.D., Psychological & Brain Sciences
University of Delaware
M.S., Experimental Psychology
Villanova University
B.A., Psychology
Temple University
Skills
User & Market Research
- Survey design
- Interviews
- JTBD framework
- Mixed methods
Data Analysis & Visualization
- Quantitative analysis
- Qualitative analysis
- Tableau
- Python
- Infographics
Stakeholder Communication
- Cross-functional collaboration
- Executive engagement
- Data storytelling
Project Management
- End-to-end execution
- Agile workflows
- Timeline development
- Asana
AI & Innovation
- Responsible AI adoption
- Workflow optimization
- Human-AI teaming
Technical Tools
- Qualtrics
- Alchemer
- UserZoom
- Figma
- Miro
- Microsoft Office 365